We will gladly refund an item prior to it shipped.
After the item has been shipped out, it can’t be accept back due to any outside conditions.
If an item needs a repair, please reach out on Twitter / @Arina_Breazu
Instagram / @Lilac_Dreams_Boutique_
With your order number and what the matter is. We will most likely be able to fix free of charge, just have to pay shipping to and forth.
Thank you and stay happy!